Chapter 2 Reference 90
Ironies of Automation
Open the original at adaptivecapacitylabs.comAs cited in DDIA
Lisanne Bainbridge. "Ironies of Automation." Automatica, volume 19, issue 6, pages 775–779, November 1983. doi:10.1016/0005-1098(83)90046-890046-8)
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